🛍️ Shopping Guide at Mexico City Airport (AICM)

The airport has a variety of stores in both terminals, from duty-free shops, fashion boutiques, and souvenirs to pharmacies and convenience stores. However, traveler experiences vary, so it is key to know the pros and cons of each store before purchasing.

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Terminal 1 - Shopping Options

Dufry (Duty-Free)

📍 Location: International Departures (Gates G and J), International Arrivals.
🕘 Hours: 24 hours.
🛒 What they sell: Alcohol, tobacco, perfumes, cosmetics, chocolates, souvenirs, luxury accessories.
💬 User experiences:
❌ Problems with alcohol packaging: Many passengers have reported that Dufry does not properly package bottles for connections in countries such as the USA, Canada, and Germany, causing them to be confiscated.
❌ Poor customer service: Reports of pushy and poorly trained salespeople. Some travelers mention that staff harass customers to the cashier to ensure they earn a commission.
❌ Difficulties getting invoices: Constant complaints about the inability to obtain an invoice, which complicates things for those traveling for business.
✅ Some brand ambassadors are professional and help with real product information.

📢 Recommendation: If you buy alcohol, demand that it be packaged in a sealed bag and verify the liquid policy of the connecting country.

Britt Shop

📍 Location: Departures Area.
🕘 Hours: Not specified.
🛒 What they sell: Souvenirs, chocolates, coffee, magnets, tote bags.
💬 User experiences:
❌ Extremely high prices: There are no visible prices, and several passengers mention having paid up to $100 USD for few items.
❌ Cases of unjustified charges: A French traveler reported that the cashier entered an arbitrary amount without showing her the screen before charging her.
❌ Difficulties with exchanges and returns: A customer bought chocolates thinking they were Mexican, and when asking for an exchange, the staff refused.
✅ Some employees offer excellent service: Several travelers have highlighted the good treatment of employees like José Puga, Andrea Cadena, and José Vences, who explain products and provide a more positive experience.

📢 Recommendation: Before buying, ask for prices and check your ticket before paying.

Other Notable Stores in Terminal 1

B Fashion → Clothing and accessories store.
Distroller → Colorful toys and souvenirs.
Michel Domit → Footwear and leather goods.
Farmacias Benavides → Health and personal care products.
Educal → Bookstore with a selection of literature and magazines.

Terminal 2 - Shopping Options

Dufry (Duty-Free)

📍 Location: International Departures and International Arrivals.
🕘 Hours: 24 hours.
🛒 What they sell: Alcohol, perfumes, cosmetics, tobacco, chocolates, luxury accessories.
💬 User experiences:

The same complaints as in Terminal 1: Problems with invoicing, harassment from salespeople, and errors in packaging liquid products.
Some travelers suggest comparing prices with stores in the city before purchasing.

📢 Recommendation: Avoid buying liquid products if you have a connection in the USA or Europe, and if you do buy, verify the packaging before leaving the store.

Tienda MAP (Museo de Arte Popular - Museum of Popular Art)

📍 Location: International flights area, after security filters.
🕘 Hours: 6:00 a.m. - 10:00 p.m.
🛒 What they sell: Authentic Mexican handicrafts, textiles, wooden figures, souvenirs.
✅ Ideal for travelers looking for a representative souvenir of Mexico.

📢 Recommendation: Good alternative to duty-free shops if you want an authentic and quality souvenir.

Other Notable Stores in Terminal 2

Fondo de Cultura Económico → Bookstore with a large selection of books.
Luxury brand boutiques → Perfumes, clothing, and accessories.
Convenience stores → Snacks and travel items.

📢 Tips for Shopping at AICM

✔️ If you buy at duty-free, check the alcohol packaging before leaving the store.
✔️ Ask for prices before paying in stores like Britt Shop.
✔️ For authentic souvenirs, visit the MAP Store in Terminal 2.
✔️ If you are traveling for business, avoid buying at Dufry if you need an invoice.
✔️ Compare prices with stores outside the airport if you have time.
✔️ If you're looking for safe and reliable shopping, prioritize official boutiques and stores like MAP and bookstores instead of duty-free shops.