NON OFFICIAL - To reach the official website visit aicm.com.mx
Benito Juárez International Airport
A guide based on real passenger experiences
Navigating Benito Juárez International Airport (AICM) can be a challenging or surprisingly efficient experience, depending on how you prepare. Here you will find not only basic information, but real experiences, practical tips and updated data to make your passage through Mexico's busiest airport as smooth as possible.
✈️ Why is this guide different?
We are not just another site that tells you which terminal to board or where the VIP lounges are. Our content is based on real traveler reviews, collected from reliable sources such as TripAdvisor, Yelp, Sleeping in Airports, Google Reviews, Skytrax and Reddit, as well as direct testimonials from frequent flyers.
What you will find here:
✔️ Key tips on waiting times, security checks and transfers between terminals.
✔️ Real experiences on transportation, taxis, car rentals, VIP lounges, restaurants and stores.
✔️ First-hand reviews of airport facilities and what to expect in each terminal.
✔️ Useful recommendations for connecting flights, parking and nearby lodging options.
✔️ Real-time flight information, so you don't miss a minute.
📍 Prepare for AICM with reliable information
Whether you are traveling for business, pleasure or with your family, this site will help you have a more organized and predictable experience. From what to do if your luggage takes too long to come out to what is the best transportation option to get to the city, here you will find clear and straightforward information about Mexico's most important airport.
Explore our sections and prepare with information based on real experiences.
Photo by carlos aranda in Unsplash
🔎 What will you find on aeropuerto-mex.com?
About the airport
Statistics and location
Mexico City International Airport (IATA: MEX) serves the metropolitan area of Mexico's capital with a large number of flights throughout the country, as well as international and intercontinental flights. It is also a connecting point between Latin America, the United States and Canada. During 2024, 45.4 million passengers passed through it. It is located 10 km (6 miles) east of the historic center of Mexico City. (SEE MAP)
Contact information
Official Website - Facebook - Instagram - X
Switchboard:
Terminal 1: +52 55 2482 2424
Terminal 2: +52 55 2598 7000
Terminals
The airport has two terminals (Terminal 1 and Terminal 2), open 24 hours a day, 3 km (1.9 miles) apart and connected by an Aerotrén (exclusively for passengers with boarding passes and crew members) and by buses for the general public. See connection between terminals. Terminal 1 is home to most airlines, while Terminal 2 is used by Aeroméxico for all its operations, in addition to Copa Airlines, Delta Air Lines and LATAM.
Food, shopping and other services
Both terminals have restaurants, cafes and bars (several available 24 hours a day), plus a wide variety of stores, including duty-free items, also available 24 hours a day (most in Terminal 1), clothing, perfumes, regional products, books, press, electronics, telephony and accessories. You will also find currency exchange agencies, banking services, convenience stores, VIP lounges, postal services, luggage storage and emergency medical services.
Hotels
The Hilton Mexico City Airport is located on level 3 of Terminal 1, while the NH Collection Mexico City Airport T2 is accessible via an elevator that takes you to the sixth floor of Terminal 2. The Courtyard by Marriott Mexico City Airport and the Camino Real Aeropuerto México are connected to Terminal 1 through pedestrian walkways.
There are also private izZzleep cabins on the top floor of Terminal 1 and the ground floor of Terminal 2. Other alternatives can be found in the surrounding area, most of which have desks inside the terminals and shuttle services for their guests.
Search for a hotel on or near the site:
Car rental
If you wish to rent a car at AICM, you will find the offices of the car rental companies in the national and international ambulatory of Terminal 1 and the International Arrivals area of Terminal 2, in the banking area. SEE MORE
VIP Lounges
There are several VIP lounges at Benito Juárez International Airport. Most are located inside Terminal 1, but you will also find some inside Terminal 2, offering greater comfort and privacy. - GET VIP PASS
Public and Private Transportation
Taxi services
Cab reservation counters are located near the baggage claim hall, the ambulatory and in front of the boarding gates of both terminals. Estimated fare to the historic center (Zócalo): around MXN 400.00. Uber and Didi are also available at the airport and offer a lower price (around MXN 260.00). SEE MORE
Long distance buses
Long-distance buses depart from both terminals to various cities around the country.
Metrobús
Line 4 connects the airport with the historic center and other points of interest in Mexico City, such as the City Museum, Paseo de la Reforma, Bellas Artes, among others. Stops are located at gate 7 of Terminal 1 and gate 2 of Terminal 2.
Shuttles
Once at the airport, you can take a shuttle service to different hotels in the city, from gate 4 of Terminal 1 and from the ground floor of Terminal 2. SEE MORE
Metro
A few steps from Terminal 1, on Boulevard Puerto Aéreo at the corner of Av. Capitán Carlos León González, is the Terminal Aérea station of Metro line 5, which runs between the Politécnico and Pantitlán stations. SEE MORE
Airlines
List of airlines operating at Mexico City International Airport.
Parking
There are three parking lots: two areas for Terminal 1 passengers (domestic area and international area) and one general parking lot for those using Terminal 2. All have security camera systems, restrooms, elevators, check-in area, pre-payment boxes, as well as free transportation in mini-vehicles for people with disabilities, senior citizens and pregnant women.
On the other hand, there is a private parking lot, Park´n Fly, located minutes from terminals 1 and 2 of the AICM and has a 24-hour round-trip shuttle service.
Tips and Precautions
Discover our tips and recommendations essential to make the most of your visit and avoid possible inconveniences at the AICM.
Pros and Cons
Based on a detailed analysis of real experiences, we identified and discussed what we consider to be the main advantages and disadvantages of the Mexico City International Airport.
FAQs
Answers to the most frequently asked questions from AICM passengers.
Last boarding calls
Information provided by third parties and subject to change without notice. Aeropuerto-mex.com is not responsible for any error, modification or omission of data that may have been made.