Car rental - Benito Juárez Airport

Safe money. Book in advance.

Car rental agencies can be found in the national and international ambulatory of Terminal 1 and in the international arrivals area of Terminal 2, in the bank area.

What to Consider Before Renting a Car?

Having a vehicle at your disposal has its comforts and advantages, and in the case of Mexico City, distances can be long. Furthermore, there are many places worth visiting around the city, so having a private car can be a good idea to make your stay more comfortable.

However, you should keep in mind that, in certain time slots and mainly on the ring roads and major arteries of the city, traffic is usually chaotic. Therefore, it is advisable to avoid the start-of-day hours (7:00 am to 10:00 am) and the end of the workday hours (4:00 pm to 7:00 pm), with weekends, night hours, and holidays being the most opportune times to drive.

In addition to a valid and current driver's license (national or international), contract the vehicle with full insurance, with an authorized agency present at the airport.

Remember to have a GPS handy (if the vehicle does not include a satellite navigator), respect all traffic signals, speed limits, and do not drink alcohol if you are going to drive. In central areas, try to look for private parking lots for security and to avoid unexpected fines.

The following are companies that operate at the airport:

🚗 Alamo

(Tel +52 800 849 8001 - 24 hours)

✅ Pros
✔️ Fast and efficient attention in some cases​
✔️ Reasonable price when the reservation is made in advance​

❌ Cons
❌ Lack of transparency in prices and hidden charges​
❌ Deficient and, in some cases, discriminatory customer service​

🚗 Avis

(Tel +52 555 762 3262 - 24 hours)

✅ Pros
✔️ Efficient booking and pick-up processes when everything works well​
✔️ Some positive experiences in customer service​

❌ Cons
❌ Unexpected additional charges after returning​
❌ Problems with availability of reserved vehicles​

🚗 Budget

(Tel +52 555 784 3011 - 24 hours)

✅ Pros
✔️ Competitive prices and recent vehicles​

❌ Cons
❌ Reservations not respected, long waiting times​
❌ Bad service and problems with the refund of deposits​

🚗 Dollar

(Tel +52 800 365 1111 - 24 hours)

✅ Pros
✔️ Fleet of cars in good condition and clean​

❌ Cons
❌ Problems with insurance and extra charges not reported​
❌ Reservation cancellations without prior notice​

🚗 Europcar

(Tel +52 55 1560 1773 - 24 hours)

✅ Pros
✔️ Fast and professional attention in some cases​
✔️ Economic options and good service​

❌ Cons
❌ Retention of deposits and problems with billing​
❌ Reported cases of forgotten objects that disappear​

🚗 Green Motion

(Tel +52 55 2235 2278 - 7:00 am to 8:00 pm)

✅ Pros
✔️ Good customer service and willingness to answer questions​

❌ Cons
❌ They do not accept third-party insurance, which increases the cost​
❌ Cases of reservation cancellation without prior notice​

🚗 Hertz

(Tel +52 800 709 5000 - 24 hours)

✅ Pros
✔️ Wide availability of vehicles​

❌ Cons
❌ Cases of reservation cancellations without justification​
❌ Reports of abusive additional charges​

🚗 Mex Rent a Car

(Tel +52 33 4624 2114 - 24 hours)

✅ Pros
✔️ Vehicles in good condition when reservations are respected​

❌ Cons
❌ Problems with availability of reserved cars​
❌ Deficient customer service and prolonged waiting times​

🚗 National/Enterprise

(Tel +52 55 5786 9026 - 24 hours)

✅ Pros
✔️ Good customer service in some cases​
✔️ Cars in good condition​

❌ Cons
❌ Problems with reservations not respected​
❌ Attempt to add extra charges not reported​

🚗 Sixt

(Tel +52 55 1560 0895 - 24 hours)

✅ Pros
✔️ Outstanding customer service and easy booking process​

❌ Cons
❌ Cases of delivery of cars in poor condition​
❌ Reports of unexpected surcharges​

🚗 Thrifty

(Tel +52 800 021 2277 - 24 hours)

✅ Pros
✔️ Some customers have found attractive offers​

❌ Cons
❌ Reported cases of unjustified additional charges​
❌ Inconsistent customer service​

These points are based on real experiences of customers who have rented cars at Mexico City Airport. If you are looking for a reliable option, it is recommended to read recent reviews and compare prices and terms before making a reservation. 🚘