Arrival flights - Benito Juárez airport

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Recommendations when arriving at the Mexico City airport

1. Carry-on Luggage

   Do not forget your belongings when leaving the aircraft. Before disembarking, check the overhead compartments and seat pockets.

2. Connecting Flights

   If you have a connecting flight and arrive during the early hours, the airport offers 24-hour coffee and service options. Consider the following:

   • If arriving from another country and your connection is domestic, you must collect your checked luggage and go through immigration before proceeding to your next flight.
   • If your final destination is outside of Mexico, in most cases, you do not need to collect your luggage or go through immigration.
   • If in doubt, consult the airline's transit staff.

3. Checked Baggage

   If Mexico City is your final destination and you checked in luggage, head to the baggage claim area and find the carousel assigned to your flight. In some cases, a single carousel may be shared by multiple flights.

   If your luggage does not appear, visit your airline's service counter or seek assistance from airport personnel.

4. Immigration Control

   If arriving on an international flight and Mexico City is your final destination or you have a domestic connection, follow the signs to immigration and passport control.

   Have the required documents ready, such as your passport, visa (if applicable), and any current health-related requirements.

5. Arrival Area

   Once in the public zone:

   • If a private driver is waiting for you, they will likely have a sign with your name.
   • If you need a taxi, use only authorized services and avoid accepting offers from strangers.

6. FAQs

   For additional inquiries, check the Frequently Asked Questions.

Passengers with Connections

If you have a layover at AICM, check the terminal where your next flight will depart. Terminals 1 and 2 are approximately 3 km apart and can be accessed via the Aerotrén or shuttle buses.

If your layover is long, consider using a VIP lounge for added comfort.