AICM Terminal Distribution

Terminal 1: The Largest and Busiest

Terminal 1 (T1) is the largest terminal at the airport and one of the largest in Latin America. It operates both domestic and international flights and houses airlines such as American Airlines, Air Canada, United, Iberia, among others.

Image from Youtube

Distribution by Levels

• Ground Floor (Level 1)
  • Domestic and International Arrivals
  • Customs and Immigration Area
  • Baggage Claim
  • Access to ground transportation (taxis, car rentals, and buses)
  • Connection to the Aerotrén to Terminal 2
  • Transit hotels and capsule hotel (Izzzleep)
  • Some shops, restaurants, and currency exchange
• First Floor (Level 2)
  • Domestic and International Departures
  • Check-in Counters
  • Waiting Areas
  • More dining and shopping options
  • Access to VIP Lounges
• Second Floor (Level 3)
  • Administrative and airline offices
  • More food and relaxation options

Halls and Gates

Terminal 1 has a distribution of gates and halls divided into several sections:

• Hall A: Gates 1-6 (mainly domestic flights)
• Hall B: Gates 7-11 (domestic and international flights)
• Hall C: Gates 20-29 (international and connections)
• Hall D: Gates 30-36 (international and flights from airlines such as United, Lufthansa, Air France, etc.)
• Hall E and F: Dedicated to international flights from specific airlines

Many travelers have pointed out that the signage in this terminal can be confusing.

Terminal 2: The Most Modern and Compact

Terminal 2 (T2) is newer and more modern, designed to improve passenger transit efficiency. Aeroméxico and its associated airlines operate mostly from here, along with airlines like Delta and Copa Airlines.

Distribution by Levels

• Ground Floor (Level 1)
  • Domestic and International Arrivals
  • Baggage Claim and Customs
  • Connection to ground transportation
  • Taxi and car rental area
• First Floor (Level 2)
  • Domestic and International Departures
  • Check-in Counters
  • Waiting areas and access to boarding gates
  • Shopping and dining areas
  • Access to VIP Lounges (Salón Premier, American Express Centurion, among others)
• Second Floor (Level 3)
  • Administrative and airline areas
  • Some restaurants

Halls and Gates

Compared to T1, Terminal 2 has a simpler layout:

• Hall K: Gates 52-62 (mostly domestic flights)
• Hall L: Gates 63-75 (international and flights from Aeroméxico and SkyTeam)
• Hall M: Gates 76-89 (flights from international airlines and some domestic connections)

T2 is usually easier to navigate, although travelers have reported that it still faces maintenance problems and long waits at immigration.

Connection Between Terminals: Aerotrén and Buses

The terminals are separated by more than 3 km, so transportation is required to move between them.

Aerotrén

• Travel Time: Approximately 5 minutes
• Capacity: 100 people with hand luggage
• Access: Only with a valid boarding pass for the same day
• Access Location:
  • Terminal 1: Hall D, in the "Pilots' Bridge"
  • Terminal 2: Hall M, next to National Departures

Connection Buses

• Location:
  • Terminal 1: Gate 6
  • Terminal 2: Gate 4
• Free service for connecting passengers. It also serves as assistance when the Aerotrén is not operational.
• Travel Time: Approximately 10-15 minutes depending on traffic

Some users have reported that the bus service is not as efficient and that the Aerotrén, although fast, can be difficult to find due to signage.

Conclusion: A Terminal for Every Need

• Terminal 1: Larger and with a greater number of airlines, but more chaotic and with signage problems.
• Terminal 2: More modern and organized, but also with challenges in maintenance and waiting times.
• Connection between terminals: Free Aerotrén and buses, although with mixed reports on their efficiency.

User Experience: Mixed Opinions

Reviews of the AICM reflect mixed experiences. While some highlight the cleanliness and variety of services, others criticize the lack of organization, poor signage, and problems with baggage.

Travelers have also expressed frustration with the connectivity between terminals, access to transportation, and the attention of the staff. In general, the airport needs improvements in infrastructure and signage to facilitate the passenger experience.